How to Check for Dropped Packets


  • Open the “Start” menu and type “Command prompt” into the search bar. If you are on Windows Vista or newer, simply wait for the “Command prompt” menu item to appear or, if you are on Windows XP or older, click the “Search” button and allow the computer to seek out the file.

  • Run the “Command prompt” program by clicking on it. In the window, type “netstat -s -p tcp” and press the “Enter” key to begin the packet loss check.

  • Wait a few seconds for the results to be returned in list form. Note the “Segments sent” and “Segments retransmitted” numbers. If the retransmitted segments number is equal to more than a few percent of the total segments sent, you have significant packet loss and should contact your IT service or Internet service provider for help in reducing the loss.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s